Homeless / Housing Support

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Some useful numbers for young people who are in immediate housing crisis.   

Housing Executive

During Office Hours:

call  03448 920 900

Out of Hours service: 

call  028 95 049 999

The Regional Emergency Social Work Service (RESWS) provides and emergency out of hours service for us. When you contact this service your details will be passed on to a social worker who will ring you back.

Out of Hours service – Customers with Hearing Difficulties:

If you have hearing difficulties you can communicate with RESWS staff by text on 07799867698

Another option is Simon Community Central Access Point – 08001712222 – They will tell you if there are any available beds in hostels within Simon Community. For further info or to make a referral to a Simon Community Hostel  you can contact the HOME team based in NIHE on 03448920900

If the young person is under 18 years of age a referral should be made to Gateway under HSCB/NIHE Joint protocol procedures.