Homeless / Housing Support
Some useful numbers for young people who are in immediate housing crisis.
During Office Hours:
call 03448 920 900
Out of Hours service:
call 028 95 049 999
The Regional Emergency Social Work Service (RESWS) provides and emergency out of hours service for us. When you contact this service your details will be passed on to a social worker who will ring you back.
Out of Hours service – Customers with Hearing Difficulties:
If you have hearing difficulties you can communicate with RESWS staff by text on 07799867698
Another option is Simon Community Central Access Point – 08001712222 – They will tell you if there are any available beds in hostels within Simon Community. For further info or to make a referral to a Simon Community Hostel you can contact the HOME team based in NIHE on 03448920900
If the young person is under 18 years of age a referral should be made to Gateway under HSCB/NIHE Joint protocol procedures.